FAQs
Do you offer free shipping?
Yes — free shipping on every US order, no minimum required. Standard delivery takes 3–7 business days. International orders ship to most countries and typically arrive within 9 business days.
What is your return policy?
We offer a 30-day money-back guarantee on all purchases made directly through TIBO-Kitchen.com. If you're not fully satisfied, contact us at support@tibo-kitchen.com within 30 days of your purchase date and we'll take care of it. Please note that return shipping costs are the customer's responsibility, and opened products may be subject to a 10% restocking fee.
Do TIBO Kitchen products come with a warranty?
Yes. Every TIBO Kitchen product comes with a 1-year warranty against manufacturing defects. Extended warranty options are also available at checkout on select products. We stand behind everything we make.
Is there a risk-free trial?
Yes. All TIBO Kitchen products come with a 30-day risk-free trial. If it doesn't work for your kitchen, we'll make it right — no hassle, no runaround.
What materials are TIBO Kitchen products made from?
TIBO Kitchen products are built from premium, food-safe materials — including German stainless steel, food-grade titanium, and BPA-free silicone. Every material is chosen for durability, hygiene, and performance in a real kitchen environment.
Where are TIBO Kitchen products made?
TIBO Kitchen products are designed for the modern home cook and manufactured to pro-grade standards. Each product goes through rigorous quality testing before it reaches your kitchen.
How do I contact customer support?
Our team is available and responds within 24 hours. Reach us at support@tibo-kitchen.com or through the Contact Us page. We're here to help — before, during, and after your purchase.
How long does it take to process a refund?
Once your return is received and inspected, refunds are typically processed within 15 business days. After processing, it may take an additional 5–7 business days to appear on your original payment method depending on your bank.
Can I buy TIBO Kitchen products on Amazon or other platforms?
Some products may be available through third-party retailers. However, our 30-day money-back guarantee and direct customer support apply only to purchases made at TIBO-Kitchen.com. For the best experience and full coverage, we recommend buying directly from us.
Are TIBO Kitchen products safe for everyday use?
Absolutely. All materials are food-safe, non-toxic, and tested for everyday kitchen use. From BPA-free silicone to anti-bacterial titanium surfaces, every product is designed with your health and safety in mind.




































